Friday, April 22 2005 14:15 Hrs (IST) - World Time -

Bangalore: IT major Wipro today (Apr 22, 2005) said it would merge Business Process Outsourcing (BPO) subsidiary (Wipro Spectramind) with itself, while moving away to a high value transaction processing model from the existing call centre focused business due to high demand from its clients.

"38 per cent of our BPO business comes from our IT clients. They want to get a single invoice. A merger will help us to focus on delivering technology services," Wipro BPO CEO Raman Roy told reporters in Bangalore. The new entity, which will be a division of Wipro, will be called as Wipro BPO.

Wipro BPO employs over 15,673 people in its centres in Mumbai, Pune and Delhi among others.

Wipro BPO contributed 13 per cent of Wipro global IT services' revenues of Rs 1640.9 crore in the fourth quarter ended March 2005.

Wipro Chairman Azim Premji said strategic transformation of the BPO business continued which apart from changing the revenue profile would see a tighter integration with its vertical businesses.

"This will help us in not only building domain competency in our BPO business, but also ensures a far superior go to market approach," he said.

Roy said the firm was eyeing the technology expertise within Wipro to tap the high value transaction-processing model, while moving away from the call centre business.

"Our clients want us to offer technology based fulfilment services," he said.