Bangalore: Infosys Technologies has won the prestigious Global MAKE (Most Admired Knowledge Enterprises) award, for the year 2004. Infosys won the award for the second time in a row, and remains the only Indian company to have ever been named a Global Most Admired Knowledge Enterprise. It may be recalled that Infosys won the award for the first time in 2003.

The seventh annual Global MAKE study recognizes Infosys for its strengths in the following knowledge performance dimensions like transforming organizational knowledge into shareholder value, creating an environment for collaborative knowledge sharing and developing knowledge workers through senior management leadership.

The MAKE programme is administered by Teleos, an independent Knowledge Management Research Company. The MAKE research program consists of the annual Global MAKE study - the international benchmark for best practice knowledge organizations, and similar studies at regional and national levels.

Announcing the awards, Rory Chase, Managing Director of Teleos said, "The Global MAKE Winners are effectively transforming enterprise knowledge into wealth-creating ideas, products and solutions. They are building portfolios of intellectual capital and intangible assets which will enable them to out-perform their competitors in the future."

Acknowledging the award, K Dinesh, Co-founder and Member of Board, Infosys Technologies said, "We are delighted to be ranked among the world's Most Admired Knowledge Enterprises in the 2004 Global MAKE study. At Infosys, knowledge management (KM) is central to a core strategy to provide differentiated value to customers and enable their business do better and become more competitive. Knowledge in its different manifestations continues to be critical to our efforts to provide superior value based on our commitment to innovation and excellence in execution."

A panel of Global Fortune 500 senior executives and internationally recognized knowledge management experts chose the 2004 Global MAKE winners. The panel rated organizations against a framework of eight key knowledge performance dimensions, which are the visible drivers of competitive advantage.

The winners of the 7th annual Global MAKE study, conducted by Teleos in association with The KNOW Network, are (in alphabetical order) Accenture, Amazon.com, BP, Buckman Laboratories, Dell Computer, Ernst & Young, General Electric, Hewlett-Packard, IBM, Infosys Technologies, Intel, McKinsey & Company, Microsoft, PricewaterhouseCoopers, Royal Dutch/Shell, Samsung Group, Siemens, Toyota Motor, World Bank and Xerox.

Reacting to the award, Dr J K Suresh, Associate Vice President and Principal Knowledge Manager, Infosys Technologies, said, "Through the development of a culture of beneficent knowledge exchange across the enterprise, Infosys has been able to create a sustained environment for continuous learning and collaboration among people across geographies and functions. This in turn facilitates optimal value delivery of knowledge infused services and products to customers."