Major US firms to offshore more HR work Wednesday, April 21 2004 09:34 Hrs (IST)
Washington:
Houston: Majority of the executives at large North American and European companies that currently outsource one or more major human resources functions said they would do so again, a survey has indicated.
Some 76 per cent of respondents surveyed said their organisations currently outsource one or more major HR functions, and 80 per cent of those said they would do so again, the survey released by The Conference Board and sponsored by Accenture said.
In addition, 71 per cent of the surveyed companies that currently outsource human resources functions said they will extend or renegotiate contracts with their current outsourcing providers and 29 per cent said that they will put their existing outsourced services out for a new bid but none said they plan to take services back in-house.
The "HR Outsourcing: Benefits, Challenges and Trends" is The Conference Board's second study to track the benefits of human resources (HR) outsourcing and changes in the HR marketplace.
Based on the results of a survey of executives at more than 120 companies in North America and Europe with annual revenues of at least $ 1 billion, the new study found that outsourcing is now firmly embedded as part of HR service delivery.
About 91 per cent of respondents reported either having achieved or partially achieved their HR outsourcing objectives. Only 9 per cent of respondents said they are entirely against outsourcing some or all of their major human resources functions, compared with 23 per cent in the previous year's survey.