Why you should outsource to India and how to do it Wednesday, February 25 2004 12:12 Hrs (IST)
London:
A day does not pass without a newspaper report about yet another company that has started outsourcing technology or other business processes to India. Managers across the world are beating a path to India because it is the global leader for offshore IT-enabled Services. Many corporate leaders seek to reduce their costs or improve service quality, but not many understand India on their first visit and some are confused by clashes of culture.
'Outsourcing to India', a new book written by outsourcing consultant Mark Kobayashi-Hillary, introduces India and the major players in the Indian service industry. He describes the reasons why you should utilise India as an offshore outsourcing destination and the steps you need to take to find and work with a local partner. 'Outsourcing to India' will help you to avoid cultural clashes and smooth over the traumatic transition period once you decide outsourcing to India is the right strategic decision for your company.
Mark Kobayashi-Hillary is a British writer and independent outsourcing consultant based in London. He has worked at a senior level for several leading banking and technology groups and has been involved in managing outsourced relationships in the UK, Singapore and India. He is a regular commentator on India and outsourcing in the European press and is a member of the British Computer Society working group conducting research into the effect of offshore outsourcing on the UK IT industry.
To request a review copy or to arrange an interview with the author, please contact: Joan Robinson
Tel. +49-6221-4878130 or FAX +49-6221-4878141 (in Germany), or e-mail: robinson@springer.de