London: British insurance giant Aviva today (Dec 2, 2003) announced that it will hire 2,500 people in
India next year to serve its businesses in the UK and Canada.
While 2,350 people will be recruited to serve the insurance giant's UK businesses, 150 jobs will be
created to back up its operations in Canada, the company said in a statement.
Out of this, 2000 jobs will be created in administration, processing and IT for the company's Norwich
Union arm and other life insurance businesses in the UK, the statement said, adding the staff will be
based in Delhi, Bangalore and Pune.
Around 350 jobs will be created in the company's call and claims processing centres in Delhi and
Bangalore, dealing principally with motor and household insurance enquiries and claims, it said.
The remaining 150 new jobs in India will be created to support its general insurance business in Canada
for which the staff will be based in Bangalore and will provide a new sales administration centre for a
range of motor and home insurance products offered by Aviva Canada.
Aviva anticipates that approximately 80 per cent of the jobs created in India will be accommodated in the
UK by a combination of expansion, current vacancies, anticipated staff turnover and voluntary
measures.
PTI