Bangalore: Progeon, an Infosys subsidiary, on June 4 announced that it has entered into an agreement with GreenPoint Mortgage to provide business process management services. Under the agreement, Progeon will provide GreenPoint with certain mortgage back office functions, according to an official press release.

As part of the contract, Progeon has established an extended process operations centre (EPOC) dedicated to GreenPoint at its state-of-the-art facilities in Bangalore.

Recently, Infosys provided GreenPoint with business and technology consulting services that helped GreenPoint enhance the efficiency of its loan processing operations and reduce operating costs.

"We were looking for a partner who would give us a competitive advantage in our back office capabilities," said S A Ibrahim, president and CEO of GreenPoint Mortgage. "By contracting certain activities to Progeon, we will be able to increase our capacity and growth potential on a more cost-effective basis. In addition, we can achieve that while maintaining a high level of service to our customers."